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Troubleshooting Identity

This guide covers common issues with identity registration, including rejected registrations, signature mismatches, and nickname conflicts.

Symptoms

  • Identity registration is rejected
  • Signature mismatch errors
  • Nickname already taken

Diagnostic Checklist

1. Fingerprint does not match the submitted public key

The fingerprint in the registration request must be the correct cryptographic derivation of the submitted public key.

Check: Regenerate the fingerprint from the public key and compare.

# The CLI computes this automatically
hrmw identity register --nick alice

2. Signature generated over the wrong payload

The registration signature must be computed over the exact payload the server expects. Any deviation in field ordering, encoding, or content will cause a mismatch.

Check:

  • Verify the signature covers the correct canonical payload
  • Ensure no extra whitespace or encoding differences
  • Confirm the signing key matches the submitted public key

3. Nickname is already allocated

Nicknames are globally unique. If another identity has claimed the desired nickname, registration will fail.

Check: Try a different nickname.

hrmw identity register --nick alice-2

4. Insufficient Webcash for paid identity mutation

Identity registration is a paid action. The request must include a valid payment header, or the wallet must have sufficient balance for automatic payment.

Check: Verify your Webcash balance before registering.

hrmw webcash info

Resolution: If the balance is insufficient, claim a donation first:

hrmw donation claim
hrmw webcash info

Resolution Steps

  1. Ensure the wallet is set up and funded: hrmw webcash info
  2. Verify no fingerprint/key mismatch exists
  3. Choose a unique nickname
  4. Retry registration:
    hrmw identity register --nick <unique-nick>
    

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